There are two transactions that need to confirm after you make a purchase - the transaction you send, and a callback transaction we send. If your transactions confirmed within the last 20 minutes and your pack hasn't shown up yet, you likely need to just wait awhile longer. 

If it's been longer than 20 minutes since your transaction confirmed, try the following:

  1. Make sure you're logged into MetaMask
  2. Make sure you are in the temple where you pack will show up.
  3. Try hard refreshing your browser (⌘ Cmd + ⇧ Shift + R on Mac or Ctrl + F5 on Windows)

If none of the above methods work, contact us using live chat and we will be happy to help.

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